Effective Date: 5 August 2025
Website: https://hashtagsupply.co.uk
Business Name: D4S Bathrooms Ltd
Registered Address: 40 Wenlock Road, Edgware, England, HA8 9JF
Company Number: 14253694
Contact Email: info@hashtagsupply.co.uk
1. Introduction
At Hashtag Supply, operated by D4S Bathrooms Ltd, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website or purchase products from us.
2. Information We Collect
When you use our website, register an account, or place an order, we collect the following types of personal data:
- Contact details: Name, email address, billing and delivery address, phone number (if provided).
- Account details: Login credentials, order history, preferences.
- Payment information: We do not store card details. Payments are securely processed by third-party payment processors.
- Marketing preferences: Opt-in status for newsletters and promotional emails.
- Technical data: IP address, browser type, device type, pages visited, referring URLs (collected via cookies and analytics tools).
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders.
- To provide customer service and respond to enquiries.
- To manage your account.
- To send service-related emails (order confirmations, updates).
- To send marketing emails if you have opted in.
- To analyse website usage and improve functionality and user experience.
- To comply with legal obligations.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
- Contractual necessity – to fulfil your orders and provide services.
- Consent – for marketing and cookies (where required).
- Legal obligation – to comply with laws and regulations.
- Legitimate interest – to improve services, secure our website, and prevent fraud.
5. Sharing Your Data
We do not sell your personal information. However, we may share your data with:
- Payment processors (e.g., card payment providers).
- Delivery partners (e.g., Royal Mail, Evri).
- IT and hosting providers supporting our website.
- Analytics and marketing tools, such as Google Analytics, Mailchimp, and Facebook Pixel.
All third-party services are required to comply with data protection laws and handle your data securely.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience and collect analytics data. You can manage your cookie preferences using our cookie consent banner. For full details, see our Cookies Policy.
7. Marketing Communications
If you opt in to receive marketing emails, we will send you updates, offers, and promotions. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at info@hashtagsupply.co.uk.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure data storage.
9. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Withdraw consent (for marketing).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, contact us at: info@hashtagsupply.co.uk
11. Children’s Privacy
Our website is not intended for use by children under 16. We do not knowingly collect personal data from anyone under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified by email.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
D4S Bathrooms Ltd
40 Wenlock Road
Edgware, England, HA8 9JF
Email: info@hashtagsupply.co.uk